June 6, 2023 – The pandemic raised awareness of the criticality of trip insurance – giving travelers peace of mind to leave home knowing they would not be expensively stranded if the unthinkable were to happen. Travel protection was a must have during the height of COVID-19 and remains important now as a traveler’s confidence returns.
This is why Amadeus, a global provider of hospitality technology, and Pattern Insurance, a global InsurTech MGA are expanding on their partnership to bring travel protection options directly to the traveler.
Building on the intuitive shop and book experience available in Amadeus’ iHotelier® Booking Engine, guests will now be offered a variety of travel protection options during the booking process – medical, cancellations, weather, delays and other related coverage. Options can be selected at the click of a button and the guest can continue with payment for their room, all in the same transaction. Current iHotelier customers beta testing this functionality are reporting attractive attachment rates for hotel bookings with trip protection included.
Peter Altmann, Vice President, Mobility & Travel Protection, Hospitality, Amadeus, said, “Integrating trip protection options directly into the hotel booking process provides flexibility for the guest and keeps the entire experience stress free. There is a clear need for this in a highly competitive market, and it opens up new opportunities for hoteliers to capture more direct bookings while providing ancillary revenue for small to mid-tier hotel chains. It’s important that we are leveraging our partnerships like the one with Pattern to offer both guests and hotels benefits that result in more rewarding journeys.”
Meitav Harpaz, Co-Founder and CEO, Pattern Insurance, added, “With Pattern, Amadeus can deploy different products depending on the regions. This gives both the hotel and its guests a high-value, more personalized and effective insurance offer as part of their booking experience. Amadeus is able to make protections available to the hotels and their guests to help deliver a superb brand experience.”
Pattern is a global InsurTech MGA that empowers online travel, recreation, and events companies to design, build and distribute innovative insurance offerings seamlessly in their customer journey. Pattern protections address risks associated with a change of plans, travel disruption, weather inclusion and medical assistance, among others, to build consumer confidence and boost revenues. Patterns parametric protections dispense customer compensation automatically when an event is triggered. To learn more, visit www.patterninsurance.com
Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality providers acquire, service and retain guests by driving profitability demand and converting them into loyal fans.
Backed by over 30 years of experience, we design open, cutting-edge software to provide the most efficient, trusted, and reliable systems for our customers. With experts in 175+ countries, we have a deep understanding of the hospitality industry and a desire to enable our hotel partners to create memorable guest experiences.
To find out more about Amadeus, visit www.amadeus-hospitality.com.
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