Luxury hotel where an OC couple was found dead closes as Hyatt launches independent investigation

MEXICO (KABC) — The hotel where a Newport Beach couple was found dead in their room has closed, sources and Hyatt, the hotel’s management company, told ABC News.

Abby Lutz, 28, and John Heathco, 41, were found unresponsive when paramedics entered their room the night of June 13 at Hyatt’s Rancho Pescadero on Mexico’s Baja California peninsula.

The hotel closed its doors on Sunday, June 18, according to a hotel employee. The hotel has been closed while Hyatt conducted an “extensive independent investigation of the incident, led by a third party,” a Hyatt spokesperson said in a statement to ABC News Wednesday.

“While we are waiting for authorities to release their findings, together with the hotel’s owners, Hyatt is conducting an extensive independent investigation of the incident, led by a third party,” the Hyatt spokesperson said.

The hotel will not reopen “until the investigation is complete,” the spokesperson added.

Hyatt is “fully” cooperating with local authorities while they are conducting their investigation, the spokesperson said.

Below is the full statement from Hyatt:

“On behalf of the entire Rancho Pescadero team, we are deeply saddened by this tragedy and committed to caring for all those affected with understanding and compassion. The hotel promptly decided to suspend normal operations. While we wait for authorities to release their findings, together with the hotel’s owners, Hyatt is conducting an extensive independent investigation of the incident, led by a third party. Our top priority is the safety and wellbeing of guests and colleagues and the property will not resume normal operations until our investigation is complete. Local authorities have not yet released the findings of their ongoing investigation, which Hyatt and the hotel’s owners continue to fully cooperate with.”

The couple’s official cause of death has not been released.

When responding to the scene, the paramedics said that they began to feel “intoxication symptoms such as hypoxia and racing heartbeat.”

READ MORE | Paramedics felt ‘intoxication symptoms’ in Mexico hotel room where OC couple was found dead

The paramedics said they decided to leave because they felt the scene was unsafe. They then took themselves to a local hospital for treatment, they told ABC News.

The victims had no vital signs when the paramedics entered the room at the hotel. The lifeless body of Lutz was found on the bed, while Heathco was found in the fetal position on the floor of the shower, which was still on when the paramedics arrived, they said.

Lutz “had been messaging her dad and told her she was feeling sick,” her stepmother, Racquel Lutz, said in an ABC News interview. She “went to the hospital and stayed one night, on IV, and felt so much better.”

The couple had been dead for about 10 or 11 hours when they were found and there were no signs of violence or an altercation. The cause of death was “intoxication by substance to be determined,” the attorney general’s office said in a statement on Thursday.

Gabby Slate, Abby’s stepsister, said when the couple initially felt sick, they thought it was food poisoning. But after their death, he said, the family was given indications that there may have been improper ventilation at the resort and there could have been carbon monoxide poisoning.

Rancho Pescadero is a Hyatt property and boutique beachfront hotel in the scenic village of El Pescadero, nestled between the Pacific Ocean and the foothills of the Sierra de Laguna mountain range.

The hotel’s general manager, Henar Gil, said in a statement last week that he and his staff “do not believe that the cause of death was related to any issues with the hotel’s infrastructure or facilities, including carbon monoxide or a gas of any kind. “

ABC News contributed to this report.

Leave a Reply

Your email address will not be published. Required fields are marked *

ladangtoto link slot gacor server thailand ladangtoto ladangtoto slot zeus slot thailand slot server thailand ladangtoto link server thailand login ladangtoto ladangtoto terbaru slot pg soft mahjong ways login gacor88 situs slot thailand gacor88 link alternatif slot gacor gacor88 indoslot cara login daftar ladangtoto login ladangtoto ladangtoto ying77 slot link server thailand link alternatif ladangtoto ladangtoto resmi link alternatif ladangtoto 2 ladangtoto login slot server thailand maxwin 66kbet gacor hari ini daftar dewaslot ladangtoto slot mahjong ways 2 gacor slot thailand asli daftar ladangtoto slot idn gacor rtp ladangtoto 66kbet link tergacor slot77 login games online easy win ladangtoto link alternatif akses ladangtoto ladangtoto login resmi ladangtoto2 ladangtoto resmi gacor situs bandar ladangtoto 66kbet starlight princess login ladangtoto resmi bandar togel ladangtoto 66kbet 66kone ladangtoto slot777 gacor slot mahjong ways terbaik ladangtoto rtp maxwin slot gacor mahjong pg soft slot gacor thailand gampang menang 66kbet Link Starlight slot777 Ying77 Slot Zeus Ying77 Anti Rungkad GB777 slot thailand ying77 akun pro link alternatif ok88slot link ok88slot mahjong ways RajaJp Official Fun77toto Terbaru Fox77 Terlengkap Slot Thailand Link Ladangtoto Withdraw Togel Official PGSlot Resmi raja88jp resmi link slot gacor ok88 888slot maxwin slot777 situs slot gacor server thailand ladangtoto bandar togel joker gaming