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Managing Hotel Cancellations to Optimize Revenue

July 2, 2023

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Managing Hotel Cancellations to Optimize Revenue

Hotel cancellations are an inherent challenge in the hospitality industry, impacting both revenue and operational efficiency. Whether due to unforeseen circumstances, changing travel plans, or other factors, cancellations can disrupt a hotel’s occupancy and revenue forecasts. However, by implementing proactive measures and adopting best practices, hotels can mitigate revenue loss, optimize inventory management, and enhance overall guest satisfaction. Let us delve into the challenges associated with managing cancellations in hotels and explore effective strategies to minimize their impact. Understanding the Causes of Hotel Cancellations Hotel cancellations can stem from various factors, and understanding these causes is crucial in developing effective…

Adapting & Rebooting for a Better Tomorrow

June 20, 2023

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Adapting & Rebooting for a Better Tomorrow

Siddesh Gawde, Head of Marketing at Kingston Hotels Group, discusses the significant changes in the responsibilities of hotel managers since the COVID-19 pandemic. During the pandemic, some properties were converted into quarantine hotels, while others underwent refurbishment. With travelers visiting Bangkok, fewer hotel managers had the opportunity to reflect on essential systems and channels that needed improvement. As the situation improves, they are now analyzing and restarting necessary systems, as well as introducing new ones to adapt to the changing circumstances. Watch the video here: Read the complete transcript here: So, all the responsibilities have changed quite a bit since…

Navigating Hotel Technological Changes for Profit

June 18, 2023

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Navigating Hotel Technological Changes for Profit

In a discussion on technological changes and adaptation for profitability in the hospitality industry, Nicolas Durand — VP, Revenue Strategy & Partnership — from S Hotels & Resorts emphasized the accelerated development of their commercial team during the pandemic. The utilization of cloud-based technology has become essential for accessing and analyzing data to optimize revenue in various areas such as rooms, F&B and spas. He highlights the need for adaptability and quick market response in the face of changing dynamics. With the unpredictability of border openings and closures, the hotel industry must explore new markets to sustain profitability. S Hotels…

Hotels That Buy Into Food-as-Medicine Trends Can Unlock Revenue

June 8, 2023

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Hotels That Buy Into Food-as-Medicine Trends Can Unlock Revenue

You are what you eat. Every day, more people are coming to appreciate food as more than just fuel but as medicine that can restore the body, slim the waist, steady the mood, elevate cognition and even reverse chronic diseases. This burger wellness way of life is also reflected in various dietary trends such as plant-based or keto as well as buzzy meal additives such as probiotics, superfoods, nootropics or adaptogens. Hotels must not only shift their food-and-beverage programming in stride with these cultural changes but also that there are specific ways within this food-as-medicine trend to activate new revenue…

Total Revenue Management and the Mi$$ed Opportunities

May 10, 2023

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Total Revenue Management and the Mi$$ed Opportunities

Written by: Katerina Papadima Total revenue management is not a new concept, but it is one that hoteliers will embrace more for the years to come. To implement it, though, we first need to define it. What is total revenue management? Extending Revenue Strategy Across All Departments and Guest Journeys Revenue managers have been focused on maximizing room revenue, and for a good reason: it is the highest contributing revenue stream. In the post-pandemic era, as travel levels surged and properties were running below full capacity given the staff shortages, we saw hoteliers pushing rates. As the effect of revenge…

Expedia Recognizes RateGain as an Elite Connectivity Partner for 2023

March 16, 2023

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Expedia Recognizes RateGain as an Elite Connectivity Partner for 2023

Dallas, 16th March 2023: RateGain Travel Technologies Limited, a global provider of SaaS solutions for travel and hospitality, today announced its Elite Connectivity Partners status with the Expedia Group. The Expedia Group recognizes and rewards a select few connectivity partners who achieved excellent results on various performance metrics, such as maintaining high-quality connections and helping lodging partners grow their business on the Expedia Group marketplace. This also means that RateGain will work directly with the Expedia Group to help shape their future products and technology solutions. Comment on the achievements, Chinmai Sharma, President – Americas at RateGain, said, “Our goal…