The Next 100 Years: Hospitality Guests of Tomorrow

In this report, we present a panel discussion in which we look ahead to where the hotel and travel industry will be in the next 100 years. We chose this topic in part because 1922 was the year when the American Hotel Association (as it was then known) encouraged Cornell University to create a ‘hotel program,’ which had the goal of helping to professionalize an industry that was experiencing the growth and expansion of the first hotel chains (notably, the Hotels Statler).

In this report, we present a panel discussion in which we look ahead to where the hotel and travel industry will be in the next 100 years. We chose this topic in part because 1922 was the year when the American Hotel Association (as it was then known) encouraged Cornell University to create a “hotel program,” which had the goal of helping to professionalize an industry that was experiencing the growth and expansion of the first hotel chains (notably, the Hotels Statler).

The newly created hotel program rapidly outgrew its initial home of Cornell’s College of Home Economics and in the intervening century became Cornell’s Peter and Stephanie Nolan School of Hotel Administration.

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