For HFTP, the year 2022 saw the return of some of its most popular initiatives and the launch of a successful new program. It marked the bittersweet departure of some beloved HFTP leaders, and the arrival of enthusiastic individuals ready to take up their mantles. Ready for a rundown of the most noteworthy highlights of the year? Keep reading. The Return of the Biennial Compensation and Benefits Report: Hospitality professionals regularly reach out to HFTP seeking the latest version of this long-standing research report. Over its 30-year history, this report has helped countless professionals gauge the latest industry trends to…
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January 23, 2023 Blog, Hotel Industry A Hotel Property Management System (PMS) is a software application used by hotels and other types of lodging facilities to manage and automate various aspects of their operations. It typically includes features such as front-desk functions, reservations, room assignments, billing, and reporting. The goal of a PMS is to help hotels streamline their operations, improve guest satisfaction, increase efficiency and maximize revenue. PMS also allows hotels to manage and track their inventory, pricing and rate plans, handle customer data, and generate reports. It can also integrate with other systems such as a Channel Manager,…
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July 4, 2023 Customer Testimonials, Videos I Gusti Putu Stephen, Corporate Assistant Director E-commerce Connectivity at Archipelago International Hotels, Resorts & Residences, discusses how their technology company has greatly benefited from using the RateGain Channel Manager. These tools enable them to efficiently manage multiple distribution channels, connect with OTA systems, and automate rate and affordability management through two-way integration. As a result, their hotel visibility has increased globally. Watch the video here: Read the complete transcript here: As a technology company, uh, it really helped us a lot in terms. I mean, the first one, RezGain, uh, by using a…
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Amidst a surge in environmental consciousness and corporate social responsibility, the hotel industry is embarking on a captivating journey toward sustainability. In 2017, the United Nations declared it the International Year of Sustainable Tourism for Development. As a result, hotels around the world are implementing responsible practices that are good for the environment, and also make money. These exceptional, sustainable hotels excel in energy efficiency, waste management, water conservation, and sourcing local materials. They skillfully combine these elements to create an enchanting and environmentally conscious experience for guests. What sets the Green Hotels apart? These hotels don’t just offer a…
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Ayuk Yulianingsih, Market Team Manager at Booking.com, shares insights for 2023. Flexible conditions and non-refundable bookings are crucial for hotels to capture all segments and increase bookings. Travelers are price-conscious and value accommodations that bring quality without compromising services. Sustainability is growing, with 92% of Indonesian travelers favoring sustainable travel and 82% preferring properties with sustainability practices. Watch the video here: Read the complete transcript here: Yes, at booking.com in 2023, we actually see the first one is that the majority of the advanced bookings are being made from flexible conditions. So, it is really important for hotels to implement…
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We live in an era of constant evolution, with new breakthrough technologies emerging at an unprecedented pace. And the hotel distribution landscape in Latin America is no different. From the advent of AI and machine learning to the potential of blockchain, innovations in hotel technology are revolutionizing the way hotels distribute their inventory and connect with travelers. And given the current state of hotel distribution in Latin America, these are welcome innovations. The dynamic and evolving Latin American hospitality market has faced a number of challenges, particularly on the distribution front. Competing with Global Chains Latin America hosts a mix…
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Nicolas Durand, VP of Revenue Strategy & Partnership at S Hotels & Resorts, highlights the accelerated role of the commercial team in the hotel industry. The pandemic has expedited the adoption of cloud-based technology, allowing for better data utilization and optimization of revenue management across various departments such as food and beverage and spa. Durand emphasized the need for adaptability in response to rapidly evolving markets, mentioning the unpredictability of border openings and closures. The closure of China as a key source market poses challenges for tapping into new markets effectively. Overall, Durand underscores the importance of data-driven decision-making and…
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In the video, Saurabh Prakash — Group Senior Vice President, Commercial (Global) at Millennium Hotels & Resorts — discusses the changes in responsibilities and strategies adopted by the hotel industry during the pandemic. With a volume-driven approach, hoteliers aim to secure as much of the leisure and retail business as possible. Prakash highlights that nearly 80% of Millennium’s business was driven by the retail sector at that time. However, with the recovery of corporate business, there is an expectation of a shift to a 60-40 distribution between retail and meetings, incentives, conferences, and events (MICE) and group bookings. Prakash expresses…
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