How To Use Guest Messaging To Improve Revenue

A fireside chat between 2 industry stalwarts – Yogeesh Chandra (Head – New product strategy and M&A, RateGain) and Reuben Kataria (General Manager, Four Seasons Hotels and Resorts, Bengaluru). In this ultra competitive industry, where every brand is aggressively trying to increase its market share and surpasses the competition, it is imperative to comprehend guest behavior to know what drives them to make decisions and increase the repeat customers. Guest messaging technology is changing the hotel industry by providing a more convenient and efficient way to communicate with their guests. With guest messaging technology, hotels can send guests real-time updates…
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RateGain Announces Results for Q3FY23; EBIDTA Surges 147% YoY, Revenue up 40%

Noida, February 10, 2023: RateGain Travel Technologies Limited (NSE: RATEGAIN), a global provider of SaaS solutions for the hospitality and travel industry, today announced its financial results for Q3 & 9MFY23 ending on December 31, 2022, reporting robust growth and higher margins on the back of sustained global travel demand and higher operational efficiency. While the global business environment has been challenging for most of FY23, the travel industry has seen healthy growth helping the company to report its best quarter yet on new contract wins recorded at INR 492.6 Mn. With this, the company bettered its performance on new…
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What are Hotel Industry Statistics?

Hotel industry statistics are numerical data points that provide insight into various aspects of the hotel industry, such as the number of hotels, the occupancy rates, average daily rates (ADR), revenue per available room (RevPAR), and other performance metrics. These statistics are used by hotel operators, investors, and industry owners analysts to evaluate market trends, identify growth opportunities, and make informed decisions about their businesses. Some common hotel industry statistics include: Number of hotels: This statistic represents the total number of hotels in a given market or region. Occupancy rate: This is the percentage of available hotel rooms that are…
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CBRE Forecasts Enhanced RevPAR Growth in 2023 Despite Economic Headwinds

Written by: Rachael Rothman and Matt Mowell Despite projections of persistent inflation and a moderate economic recession, CBRE’s November 2022 Hotel Horizons® forecast calls for a 5.8 percent increase in rooms revenue per available room (RevPAR) in 2023. This is up from CBRE’s previous forecast of a 5.6 percent increase in RevPAR for 2023. Propelling CBRE’s increased outlook for RevPAR is an expected 4.2 percent rise in average daily rate (ADR), driven in part by the continuation of above long-run average inflation. For 2023, CBRE is forecasting the Consumer Price Index in the US to increase by 3.5 percent YoY.…
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RateGain appointed Sahil Sharma as Chief Human Resources Officer

NEW DELHI, Dec 13, 2022: RateGain Travel Technologies Limited, a global provider of SaaS solutions for travel and hospitality, today announced the appointment of Sahil Sharma as their Chief Human Resources Officer. Formerly serving as the Senior Vice President & Global Head for Human Resources, Sahil will continue to be responsible for the strategic leadership of all aspects of human resources globally for RateGain. With close to 14 years of experience, Sahil joined RateGain in 2016 to lead the Learning and Development function and over the last six years through innovation and HR best practices was able to significantly improve…
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How Rate Gain is Enhancing Visibility for Archipelago

July 4, 2023 Customer Testimonials, Videos I Gusti Putu Stephen, Corporate Assistant Director E-commerce Connectivity at Archipelago International Hotels, Resorts & Residences, discusses how their technology company has greatly benefited from using the RateGain Channel Manager. These tools enable them to efficiently manage multiple distribution channels, connect with OTA systems, and automate rate and affordability management through two-way integration. As a result, their hotel visibility has increased globally. Watch the video here: Read the complete transcript here: As a technology company, uh, it really helped us a lot in terms. I mean, the first one, RezGain, uh, by using a…
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Adapting and Thriving: Cynthia Lim’s Perspective on Navigating Change Post Pandemic

Cynthia Lim — Group Revenue Manager at The Ascott Group — discusses the need for quick adaptation and responsiveness in the face of the pandemic. She emphasizes the importance of being able to adapt to changes and find different solutions. The pandemic has brought about a significant shift in how things operate. And so, she believes, the ability to adapt quickly to the changing environment has become crucial. Join Cynthia Lim as she shares her journey and showcases the resilience, innovation, and adaptability necessary to overcome challenges and drive forward amidst the pandemic’s impact. Watch the video here: Read the…
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Harnessing Technological Innovations for Customer-Centric Profitability in the Hotel Industry

Bryan Bailey — VP of Revenue & Distribution at Minor Hotels — talks to RateGain about the technological changes critical for hotel commercial teams to remain profitable. Bryan emphasized the need to understand the customer journey for the technological needs of hotels. He mentions how technology can be used to gather and store data at various touch points in the customer journey. Talking about the years of crisis, he recalls the significant technological developments that have happened in the hotel industry. Bryan believes that it is important for hotels to seize the opportunities presented by technology to gather more customer…
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