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Role of Technological Partnerships in Hotel Operations

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In today’s fast-paced world, hoteliers face a myriad of challenges in managing their operations efficiently while ensuring exceptional guest experiences. However, there is a solution at hand – strategic technological partnerships. These collaborations offer innovative solutions that streamline processes, boost efficiency, and ultimately make life easier for hoteliers. But to truly understand the transformative power of technological collaborations in the hospitality industry, it is important to understand the challenges faced by hoteliers. Challenges in Hotel Operations Hoteliers often encounter operational challenges that hinder efficiency and compromise guest satisfaction. These challenges include time-consuming administrative tasks, the need for seamless communication across…

Leveraging Instagram Threads for the Travel and Hospitality Industry

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The social media landscape is continuously evolving, and the latest entrant, Instagram Threads, is making waves. With its rapid growth and unique features, it presents a new opportunity for industries to connect with their audience. One such industry that can significantly benefit from this platform is the hospitality and travel sector. What are Instagram Threads? Instagram Threads is a spin-off from Instagram, focusing on text-based conversations. It allows users to log in with their Instagram account, share text updates, and join public discussions. The platform offers features similar to Twitter, such as replying and re-sharing posts, but with a higher…

RateGain Empowers Virgin Voyages with Rate Intelligence

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New Delhi, June 27, 2023: RateGain Travel Technologies Limited (RateGain), the leading SaaS (Software as a Service) provider for travel and hospitality, announced today that it has been selected by the North American-headquartered, Virgin Voyages to provide comprehensive Cruise Rate Intelligence data. Virgin Voyages, an innovative cruise line co-owned by the Virgin Group and Bain Capital, is redefining sea travel for the modern traveler set to enhance its competitive edge with the deployment of RateGain’s advanced data analytics and connectivity solutions. With the global cruise industry on the road to recovery and an expected influx of passengers in the coming…

RateGain launches a new version for Adara’s AI Audiences to help Marketing Teams

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The AI-Powered Audience Ranking Model helps marketers target customers with the highest revenue potential. New Delhi, June 22, 2023: RateGain Travel Technologies Limited, a global provider of SaaS solutions for travel and hospitality, announced today the launch of its third update for its solution AI Audiences, an AI-powered model built using Adara’s ecosystem of travel data. The dataset consists of search and booking data from over 270+ partners across flights, hotels, car rentals, live events and credit card expenditures. The comprehensive reach of Adara helps its customers get a deep understanding of trip and traveler persona characteristics based on their…

Adapting & Rebooting for a Better Tomorrow

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Siddesh Gawde, Head of Marketing at Kingston Hotels Group, discusses the significant changes in the responsibilities of hotel managers since the COVID-19 pandemic. During the pandemic, some properties were converted into quarantine hotels, while others underwent refurbishment. With travelers visiting Bangkok, fewer hotel managers had the opportunity to reflect on essential systems and channels that needed improvement. As the situation improves, they are now analyzing and restarting necessary systems, as well as introducing new ones to adapt to the changing circumstances. Watch the video here: Read the complete transcript here: So, all the responsibilities have changed quite a bit since…

The Impact of Seasonality on Hotel Revenue

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Seasonality is a crucial factor that significantly influences the revenue of hotels. In the hospitality industry, demand fluctuates throughout the year due to various factors such as weather, holidays, events and travel patterns. Understanding and effectively managing the impact of seasonality on hotel revenue is essential for hoteliers to maximize revenue, optimize operations, and deliver exceptional guest experiences. Let us now explore the key aspects of seasonality and its profound effects on hotel revenue. The Nature of Seasonality in the Hotel Industry Seasonality refers to the recurring patterns of high and low demand that hotels experience throughout the year. It…

How Minor Hotels Overcomes Challenges with RateGain

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June 10, 2023 Customer Testimonials, Videos Bryan Bailey — VP of Revenue & Distribution at Minor Hotels — emphasizes the valuable partnership with RateGain, praising their responsiveness and strong relationship. He values the ease with which RateGain helps Minor Hotels overcome challenges and identify new opportunities. For Bryan and his team, the personal connections and knowing who to reach out to at RateGain play a crucial role in resolving pain points and fostering development. This collaborative partnership has been ongoing for several years, demonstrating the enduring trust and satisfaction between Minor Hotels and RateGain. Watch the video here: Read the…

Role of Technology in the Future of Hospitality

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May 26, 2023 Blog, Industry Insights Henry Teng — Strategic Director, Alpome — talks about how technology plays a vital role in the hospitality industry, particularly in terms of customer engagement and improving business operations. Hotels rely on technology to engage with customers, whether through traditional or digital means. With numerous touchpoints to consider, such as shopping, review management, channel distribution, loyalty programs, booking engines, and websites, hotels often face the challenge of selecting the right technologies to adopt. He mentions that to overcome this, a unified solution that integrates multiple technologies is crucial. And it is possible only by…