Used to be, if you wanted to order takeout from Mac’s Seafood, which has multiple locations on Cape Cod, you had to call them up.
And Mac Hay, the owner, said those conversations could get long.
“You’d ask a question as a person who’s taking the order, they’d turn around and ask the people in the room, ‘Did we want to add onions?’ And then it’s like, oh, my God, you’re waiting there, and you’ve got five people on hold,” Hay said.
Then, during the pandemic, Mac’s Seafood adopted online ordering. Hay estimates it’s saved five to seven minutes of…
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