Love is in the air and it’s a beautiful time for restaurants to ramp up their footfall by attracting love birds and singles alike. The discretionary spending of consumers surge by a great margin during Valentine’s week and according to the Retail Advertising and Marketing Association, about 13 billion dollars is spent by consumers each year around this time. So tap into the vast potential and make sure you’re in the lead this Valentine’s Day by adopting these tips and tricks which will work wonders for your bottom lines! 1. Special Discounts and Offers Bring your customers to the…
Read More
Written by: Robert Mandelbaum and Andrew Hartley According to CBRE’s September 2022 Hotel Horizons® forecast for the overall US lodging industry, rooms revenue per-available-room (RevPAR) will exceed 2019 annual levels in 2022. This is driven by the accelerated recovery of average daily rate (ADR) which first occurred during the third quarter of 2021. For owners and operators of full-service, convention, and resort hotels, unfortunately, food and beverage (F&B) revenue is lagging in recovery and yet to return to pre-COVID levels. This can be attributed to a combination of the following factors: Health regulations The lag in group demands recovery Staffing…
Read More
The BC Federation of Labor has declared a public boycott of the Sheraton Vancouver Airport and its sister hotels next door A union federation with around half a million members has declared a boycott of three of Richmond’s airport hotels. The BC Federation of Labor (BCFED) has declared a public boycott of the Sheraton Vancouver Airport, in support of hundreds of UNITE HERE Local 40 members currently on strike at the hotel on Westminster Highway. The action extends to the Sheraton’s sister hotels next door – the Hilton Vancouver Airport and Marriott Vancouver Airport – which are operated by the…
Read More
Digitalization plays a big role in all our lives. Whether we want it or not, it is the future. Are you resisting or embracing it? Regardless of where you stand, today, I want to bring to you some ideas for digital transformation in hospitality to consider when running your hotel operations. One of the most important areas that all industries are already working towards is the personalization of guest experiences. Personalized Guest Experiences: Creating Unforgettable Stays for Every Guest To provide outstanding tailored services and create unique experiences, it is crucial to partner with hotel technology that enables you to…
Read More
Andrew Smith, VP of Partner Development at Agoda, discusses the changing role of hotel managers in a post-COVID world. He highlights that the main changes revolve around the shift to remote work. Hoteliers and online travel professionals have always valued face-to-face meetings to discuss growth objectives, but due to the circumstances, this hasn’t been possible in recent years. Consequently, hotel managers have had to adapt by relying heavily on video conferencing, email, messaging platforms, and online services to stay connected and collaborate effectively. Despite the challenges, these digital tools have played a vital role in facilitating growth and maintaining connections…
Read More
New Delhi, June 15, 2023: RateGain Travel Technologies Limited, a global provider of SaaS solutions for travel and hospitality, today announced that it was recognized by Comparably as the Best Company for Career Growth and for having the Best CEO for Diversity. These accolades affirm RateGain’s unwavering commitment to employee development and fostering a diverse and inclusive workplace. The Comparably Awards are based on sentiment feedback provided by current employees who anonymously rated their employers on Comparably.com over the past 12 months. Employees had the opportunity to answer structured questions on specific workplace topics regarding their CEOs, leadership (executive teams…
Read More
Aditi Sud — Chief Marketing & Digital Officer at Jaz Hotel Group — talks about how RateGain has been helping the Jaz Hotel Group with its services and solutions. She highlights the values ​​of the Jaz Hotel Group companies that can help them understand customer behavior and provide actionable insights. The group also appreciates SaaS companies for their innovation, understanding of specific sectors, and ability to integrate with existing systems. Aditi currently sees silos within the organization, and wants a cohesive solution that integrates functions, data points, and consumer insights. And thus, she emphasizes the importance of an integrated product…
Read More
The total number of overnight stays by foreigners at hotels and other accommodation facilities in Japan topped 10 million in April for the first time since January 2020, government data showed Wednesday, buoyed by a weaker yen and increased international flights. Foreign tourists walk in Kyoto, western Japan, on April 20, 2023. (Kyodo) The figure rose 19.5-fold from a year before to 10.38 million, equivalent to 92.0 percent of the total in April 2019 before the coronavirus outbreak, according to the preliminary data released by the Japan Tourism Agency. Even in 2019, when a record-high number of foreigners visited the…
Read More