From Sandwich Artist to first NZ Franchisee of the Year –

After 17 years in the Subway family, starting as a Sandwich Artist to now owning three restaurants, Wendy Stewart has won the 2023 Franchisee of The Year title. Subway® ANZ has awarded the title to the New Zealand business owner, making her our country’s first winner in the award’s 30-year history. The award recognizes a franchisee who stood out amongst their peers in the ANZ region, provided an exceptional contribution to building the brand, and saw success across multiple areas, including overall territory results; high sales and communication performance indicators; and positive contributions to the local community. Wendy Stewart was…
Read More

Alcohol legislation major threat to small businesses says HNZ –

Proposed changes to alcohol legislation could threaten the future of many small license holders, says Hospitality New Zealand. The select committee considering the Sale and Supply of Alcohol (Community Participation) Amendment Bill has ignored pleasure from license holders in its report back to Parliament, says Chief Executive, Julie White.* “This bill is likely to cause great uncertainty for license holders and could even threaten the very future of their businesses,” says White. “Allowing District Licensing Committees to take new Local Alcohol Policies (LAP) into account when considering renewals, including giving them the ability to decline license renewals if they are…
Read More

Mark Southon becomes a Celiac NZ Ambassador –

Respected chef Mark Southon is urging fellow professionals to be vigilantes when catering for diners with celiac disease. The well-known freelance chef has collected multiple accolades and television show credits during his career, working in top restaurants in Europe, Australia and New Zealand. As the recently-named ambassador to Celiac New Zealand, Mark is also harnessing his high profile to raise awareness for people unable to digest gluten. He is adamant that chefs and hospitality managers take training and education seriously. In kitchens where staff turnover is high, constant retraining is particularly essential. “You have to get into the mindset of…
Read More

Amadeus Hospitality’s Ecosystem Approach to Deliver Personalized Journeys in the New Era of Travel

Research finds today’s travelers expect personalized, flexible, and sustainable journeys as new data shows the sector continuing to rebound New report explores how the industry will be able to deliver on these traveler expectations through the Amadeus ecosystem approach, combining content across hotels, mobility, and travel insurance May 23, 2023 – Traveler expectations have changed over the past four years – the hospitality industry of 2023 is not that of 2019. These expectations are catalysts for change as today, personalization tops the agenda, with consumers seeking customizable offers when it comes to booking travel. Flexible and sustainable journeys and the…
Read More

Should hotel rooms be cleaned daily? Housekeepers in those jobs think so : NPR

Daily room cleaning used to be standard practice in hotels. But since the pandemic, it’s become less so. Nastasic hide caption toggle captions Nastasic Daily room cleaning used to be standard practice in hotels. But since the pandemic, it’s become less so. Nastasic More than a hundred hotel workers and their supporters marched on a gray day last February, wearing bright red knit hats and carrying signs with a message: CLEAN HOTEL ROOMS SAVE JOBS. In the tourism heart of Washington, DC, ringed by posh hotels and globally famous landmarks, they marched to a familiar beat, chanting “What do we…
Read More

Hyatts Playing Games: 4 Hotels That Don’t Allow You To Use Your Points For Free Nights

Hyatts Playing Games: 4 Hotels That Don’t Allow You To Use Your Points For Free Nights by Gary Leff on May 4, 2023 Hotel chains deliver loyal guests to their properties, and guests earn points that they can redeem for free nights in the process. Hotels actually get paid for those free nights, too! The chain gets compensated by hotels when points are awarded, and they pay hotels when the points are redeemed. These free nights are usually deeply discounted when a hotel is empty. They’re getting a guest to fill an empty room, and the hotel chain’s loyalty program…
Read More